Running a Business in a Residential Strata Property: Rights, Responsibilities, and Harmony

Running a business from a residential strata property can be a rewarding venture, offering the convenience of working from home.

The popularity of running businesses from residential strata properties has surged in recent years, paralleling the rise of online entrepreneurship and the widespread adoption of flexible work-from-home (WFH) arrangements.

However, it comes with its own set of challenges, requiring a delicate balance between personal and professional life.

In this article, we will explore the various aspects of operating a business within a residential strata property in Queensland, focusing on potential issues, rights, responsibilities, and tips for successful cohabitation with fellow residents.

Understanding Strata Properties:

Residential strata properties in Queensland are managed under body corporate regulations.

These regulations aim to maintain a harmonious living environment for all residents while ensuring the proper upkeep and management of common property.

When running a business from a strata property, it’s crucial to be aware of the rights and responsibilities associated with this unique living arrangement.

Usually, the by-laws will prohibit any business being conducted on the premises except for the resident manager’s business.

It is quite difficult to change this position, as doing so will require passing a special resolution, which requires a 2/3 voting majority to pass.

Rights and Responsibilities:

Approval Processes: Before commencing any business activities, residents must obtain approval from the body corporate. This involves adhering to the by-laws and seeking permission for any changes that may impact the property or its residents.

By-laws Compliance: Every residential strata property has specific by-laws that govern various aspects of living. It is essential to familiarise oneself with these by-laws, as they often include rules regarding noise, signage, and the use of common areas – factors that can significantly affect a home-based business.

Common Property Usage: While certain common areas may be suitable for conducting business, it’s essential to respect the rights of other residents and seek approval for such activities. The body corporate may impose restrictions to maintain a peaceful coexistence.

Noise Management: Noise disturbances are a common concern in strata properties. Home-based business owners must take extra precautions to minimise noise during business hours, ensuring that their activities do not disrupt the tranquillity of the community.


Suitable and Non-suitable Businesses:

Suitable Businesses:

    • Freelance work (writing, graphic design, consulting)
    • Online businesses with minimal physical traffic
    • IT services and remote work
    • Creative arts and crafts

Non-suitable Businesses:

    • Retail or any consultative type businesses with high foot traff
    • Manufacturing or production businesses with noise and pollution
    • Businesses that require frequent deliveries or pickups
    • Businesses involving hazardous materials


Tips for Successful Home-Based Business in Harmony with Neighbours:

  • Open Communication: Regularly communicate with neighbours about your business activities, addressing any concerns they may have and finding collaborative solutions.
  • Designate Work Areas: Clearly define and confine your business activities to specific areas within your residence to minimise disruptions to common spaces.
  • Adherence to By-laws: Strictly adhere to the by-laws outlined by the body corporate to maintain a peaceful living environment for everyone.
  • Noise Management Strategies: Implement noise reduction measures such as soundproofing, using headphones, and scheduling noisy activities during appropriate hours.
  • Professional Image: Maintain a professional image for your business, ensuring that it does not negatively impact the aesthetic or reputation of the residential community.


Running a business from a residential strata property in Queensland can be a fulfilling experience with the right approach. By understanding and respecting the rights and responsibilities associated with strata living, choosing a suitable business, and implementing considerate practices, residents can successfully balance their professional endeavours with a harmonious communal lifestyle. Open communication and a commitment to adhering to regulations are key to ensuring a positive and collaborative living experience for all.

Balancing By-Laws with Practical Considerations

Living in a body corporate community sometime entails navigating the fine line between adhering to the established by-laws and accommodating practical needs. While the by-laws outline specific permissions and prohibitions, sometimes there’s also room for leniency based on fairness and practicality.

In many body Corporates, a pragmatic approach prevails as there will be certain business activities that pose no inconvenience, security issue or interference with owners and the common property.

For instance, conducting one-on-one home tutoring or professional consultations may be acceptable if they don’t inconvenience others. However, hosting numerous students for tutorials may cross the line as the increase in the general public entering the building may raise security concerns.

Insurance Implications:

Operating a business from a residential strata unit can pose significant insurance challenges. It not only heightens the risk of liability claims but can also trigger a reclassification of the property from residential to commercial strata, invariably leading to increased insurance premiums for all owners.

Ownership Status:

Whether you own or rent the unit where you plan to operate your business is another critical factor. If you own the property, you must scrutinise any land-use restrictions outlined in your sales contract. Conversely, if you’re leasing, your lease agreement should be checked for any clauses regarding business operations.

Addressing By-Law Breaches:

Resolving breaches of by-laws is best approached through dialogue and cooperation to minimise disruptions. If resolution proves elusive, owners, occupants, or the committee can take appropriate action, such as enforcing the by-laws or addressing nuisances or hazards. Additionally, local planning regulations may impose further constraints on activities within the complex, warranting separate consideration.



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