Michelle has been with Stratacare since 2021 and has developed a deep understanding of the needs and concerns of property owners and tenants.
The first point of contact for Bodies Corporate under her portfolio, Michelle is highly experienced in undertaking all administration duties and assisting clients in maintaining their community lifestyles and relationships.
Well versed with the complicated Queensland BUGTA legislation, Michelle has second-to-none knowledge of the intricacies involved with managing and assisting bodies corporate under this type of regulation, including dealing with the various pathways of communications required.
Day-to-day, Michelle helps develop and implement budgets, plans, and policies for each property, communicates with owners, tenants, and vendors to ensure smooth operation of each community, mediates and resolves conflicts among stakeholders and ensures compliance with relevant laws and regulations.
With a background in hospitality management coupled with great communication skills, Michelle is an expert in assisting with mediation for conflict resolution and maintaining the peaceful enjoyment for all residents in her portfolio.
In addition to her professional experience and skills, Michelle is committed to professionalism, ethical behaviour, and a proactive, solution-oriented approach to strata management. She is passionate about her work and strives to provide the highest level of service to her clients.
Outside the office, Michelle loves nothing more than spending time with her young son and going on adventures to find new activities and learning opportunities.
If you have any questions or concerns related to your property, please don’t hesitate to contact Michelle.