How to Change Your Strata Manager?

Changing your strata manager can seem like a daunting task, but it’s a decision that can significantly impact the overall management and satisfaction of your property investment. Whether you’re facing issues with your current manager or simply seeking better service and expertise, transitioning to a new strata manager doesn’t have to be a hassle.

In this guide, we’ll explore the essential steps to make the change seamlessly.

Assess Your Current Situation:

Before initiating the change, take the time to evaluate your current strata manager’s performance. Identify any pain points or areas where you feel their services are lacking. Common issues may include poor communication, inadequate maintenance, financial mismanagement, or unresponsiveness to owner concerns. Understanding what isn’t working will help you articulate your needs to potential new managers.

Research and Shortlist Potential Managers:

Once you’ve identified the need for a change, research reputable strata management companies in your area. Look for firms with a proven track record, relevant experience, and positive client testimonials. Stratacare, as a trusted leader in Queensland’s strata management sector, offers comprehensive services tailored to your specific needs. Shortlist a few potential managers and schedule consultations to discuss your requirements and assess their suitability.

Review Existing Contracts and By-Laws:

Before finalising the change, review your existing contracts with your current strata manager. Determine the notice period required for termination and any associated fees or penalties. Additionally, familiarise yourself with the by-laws governing your strata scheme to ensure compliance throughout the transition process. Stratacare’s expert team can assist you in navigating these contractual and legal aspects smoothly.

Communicate with Owners and Committee Members:

Transparent communication is key throughout the transition process. Inform fellow owners and committee members of your intention to change strata managers and outline the reasons behind your decision. Address any concerns or questions they may have and emphasise the benefits of partnering with a reputable and proactive management firm like Stratacare.

Initiate the Transition Process:

Once you’ve selected Stratacare as your new strata manager, work closely with their team to initiate the transition process. Provide them with all necessary documentation, including contracts, financial records, and by-laws. Stratacare’s experienced professionals will handle the transfer seamlessly, ensuring continuity of service and minimal disruption to daily operations.

Collaborate for a Smooth Handover:

During the handover period, collaborate closely with Stratacare’s team to ensure a smooth transition. Participate in meetings, provide insights into the unique needs of your property, and establish clear lines of communication. Stratacare’s proactive approach to management ensures that they quickly familiarize themselves with your property’s requirements and implement tailored strategies for success.


Changing your strata manager doesn’t have to be a daunting process. With careful planning, transparent communication, and the expertise of a trusted partner like Stratacare, you can make the change seamlessly and unlock the benefits of proactive, efficient management for your property investment. Reach out to Stratacare today to experience the difference first-hand and embark on a journey towards enhanced property value and owner satisfaction.

How Can We Help You?

Call us on 07 3435 5300 and one of our friendly consultants will help