Strata Finance Coordinator – Gold Coast

As a Strata Finance Coordinator, you will be the first point of contact for many finance-related enquiries from lot owners, committees, creditors and suppliers. You will work closely with our finance team to provide excellent customer service while supporting the day-to-day administration of strata financial matters.

This is a great opportunity for someone who enjoys helping people, has basic accounting knowledge, and thrives in a fast-paced team environment. Previous strata experience is desirable but not essential. We are happy to train the right person with a positive attitude and willingness to learn.

What you’ll be doing

• Answering phone calls and email enquiries relating to owner and committee finance matters
• Responding to creditor and supplier payment enquiries
• Contacting owners regarding overdue levy accounts and payment arrangements
• Assisting with levy and account enquiries
• Supporting the finance team with general administration and ad hoc tasks
• Maintaining accurate records and notes within company systems
• Working collaboratively with body corporate managers and other internal teams
• Delivering excellent customer service to internal and external stakeholders

This role suits you if you enjoy speaking with people all day and can stay calm and professional when a conversation about an overdue account gets difficult. It is probably not for you if you are looking for a back-office bookkeeping role with little customer contact.